If you have a question about WeightChoice that isn't answered below, please write to us on This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or telephone in office hours on +61.8.9246 1977 (Western Australia) and we'll endeavour to include it here.

How quickly will I lose weight with WeightChoice?

If you've had any experience with weight loss already, you will know that the faster you lose the weight, the faster it comes back, and the more fat that comes back.

The reason this happens is very easy to understand.  Firstly, when you lose weight quickly, no matter how healthily you do that, your metabolic rate slows down.  So your body doesn't burn fat very well, and more fat tends to accumulate.  Quick weight loss is in fact sabotaging your weight loss efforts.

The second reason that fast weight loss doesn't work is that no-one can stay on a diet.  When you start living by food rules, avoiding food you'd rather be eating, you get to a point where your body takes over and you explode out of your diet.  Fast weight loss doesn't give your body or brain time to learn new habits.

So this is why, even with WeightChoice, you should not aim for fast weight loss.  It's possible, but it's both dangerous and counter-productive.

Realistically, you should be happy with any loss up to 1 kilo a week (less is even better).  Put your focus on health, not on weight, and with our help the fat problem will disappear forever.

How does WeightChoice work?

WeightChoice works by helping to change your actual preferences around food and exercise.  It's the only weight loss program on the market that is capable of doing this, because every other program expects you to do this by willpower.  Newsflash!  Willpower has nothing to do with weight loss!

How do I get help to lose weight?

We have a lot of really useful (and different) weight loss tools and support on the site, which you have complete access to as a member, whether you've selected monthly membership, or purchased our support for life.

But the stand out, most important help you get here is the advice, support, coaching, teaching and mentoring that you get as our personal client in the WeightChoice Weight Loss Support Centre on this site.

Regardless of how useful you find the rest of your membership tools, make sure you check in regularly just to have a chat and let us know how you're going, and to get any help at all that you need.

I'm not very technical and I don't know how to upload my photos or add to my diary - can you help me?

Of course!  Just put your question in the WeightChoice Weight Loss Support Centre and we'll move heaven and earth to make everything as easy and simple as possible.  If we have to, we'll even do it for you!

Our only concern is that you get everything you need to reach your weight goals and easily maintain that healthy weight for the rest of your life.

I've reached my weight goals and I feel I'm just fine on my own now.  How do I cancel my membership?

If you're on monthly membership then cancellation is as simple as going to "My Subscription" in the left menu and clicking "Cancel".  If you've purchased Lifetime Membership then whatever you do, don't cancel because you're never going to pay another cent as long as you remain part of our community.  You can cancel easily through "My Subscription", but if you did decide you wanted help in the future, you'd have to purchase membership again.  But we really don't want to see you spending another cent!

I'm a member but I can't log in

Sometimes information moves around a web site a little slowly or out of sequence.  We suggest 3 things:firstly just repeat your login, secondly see if you can access member-only resources anyway (because the system may say that you're not logged in even if you are) and thirdly, if these still don't work, then contact us by chat, email, or phone and we'll rush to your assistance.

Keep in mind also that if you're not sure about your login information, you can just click on "Forgot Password" and the system will help you out.